At The Original Athens Walking Tours, we aim to provide our guests with a high-quality, reliable, and stress-free experience.
Below you’ll find our cancellation and refund policy for regular small group tours, private tours, and shore excursions, along with the most common questions we receive.
If you need to cancel your tour, the following conditions apply:
Partial refunds for private tours may be available in some cases. Please note that if the cancellation or reduction in the number of participants occurs after the booking has been confirmed, a 3% fee is retained to cover bank and credit card transaction costs. This is a standard, non-refundable expense charged by our payment providers and applies to all partial refunds.
If you need to cancel your tour, the following conditions apply:
If you need to cancel your tour, the following conditions apply:
If you need to cancel your tour, the following conditions apply:
If you need to cancel your tour, the following conditions apply:
If you need to cancel your tour, the following conditions apply:
Cancellation Due To Planes, Trains Or Automobile
We reserve the right to change these booking conditions at any time prior to you making a booking.
At The Original Athens Walking Tours, we aim to provide our guests with a high-quality, reliable, and stress-free experience.
If you need to cancel your tour, the following conditions apply:
Partial refunds for private tours may be available in some cases. Please note that if the cancellation or reduction in the number of participants occurs after the booking has been confirmed, a 3% fee is retained to cover bank and credit card transaction costs. This is a standard, non-refundable expense charged by our payment providers and applies to all partial refunds.
If, unexpectedly, on the date of the tour, unforeseen events make the completion of the program impossible (e.g. strikes of employees at archaeological sites), AWT shall consult with the customers and do everything possible to offer an alternative solution. If an alternative solution is not found or agreed upon, then either AWT or the customer may cancel the tour. In the event that a tour is cancelled for any of the above reasons, AWT shall refund the full amount paid by the customer for the tour and 50% of the amount payable for the cancellation of any means of transportation, if such has been reserved for the tour.
At The Original Athens Walking Tours, we aim to provide our guests with a high-quality, reliable, and stress-free experience.
Below you’ll find our cancellation and refund policy for regular small group tours, private tours, and shore excursions, along with the most common questions we receive.
If you need to cancel your tour, the following conditions apply:
If you need to cancel your tour, the following conditions apply:
All refund requests are reviewed and handled by our Financial Department. Refunds are processed once per week. In some cases, if payment or reservation details are unclear (e.g., name mismatch or missing reference), we may need to request additional information from the guest or bank. This may extend the process to a second week.
We’re always here to help! For changes, cancellations, or refund questions, please contact us at: info@athenswalkingtours.gr
We appreciate your understanding and look forward to welcoming you to Athens!