Refund Policy - Private tours

At The Original Athens Walking Tours, we aim to provide our guests with a high-quality, reliable, and stress-free experience.

If you need to cancel your tour, the following conditions apply:

Up to 72 hours before the scheduled tour:
No cancellation fee is charged, except for non-refundable credit card processing fees (typically 3%).
Between 72 and 24 hours before the tour:
A 50% cancellation fee applies, plus any additional expenses (e.g., credit card charges, or cancellation fees from pre-booked transport services).
Less than 24 hours before the tour or no-show:
100% of the tour fee is non-refundable

Partial refunds for private tours may be available in some cases. Please note that if the cancellation or reduction in the number of participants occurs after the booking has been confirmed, a 3% fee is retained to cover bank and credit card transaction costs. This is a standard, non-refundable expense charged by our payment providers and applies to all partial refunds.

If, unexpectedly, on the date of the tour, unforeseen events make the completion of the program impossible (e.g. strikes of employees at archaeological sites), AWT shall consult with the customers and do everything possible to offer an alternative solution. If an alternative solution is not found or agreed upon, then either AWT or the customer may cancel the tour. In the event that a tour is cancelled for any of the above reasons, AWT shall refund the full amount paid by the customer for the tour and 50% of the amount payable for the cancellation of any means of transportation, if such has been reserved for the tour.

Things to do in Athens

Cultural - Historical